Overplay.net's customer service: It's great!
About a month back I decided to move from Unblock US to Overplay.net for accessing Netflix and other media content from around the world. In short, it has been a great experience. One thing that is difficult to know in advance though is the level of customer service you can expect. Although Overplay supports more locations and more of the services I use on a daily basis than Unblock US does, they did not have support for the Google Play stores....